Thirty minutes, at no cost. You come away with it in writing: which framework binds you, what is missing today, and what closing it involves. A scoped proposal follows inside 48 hours.
A consultant will confirm a time for the call. If something is happening right now, use the 24/7 line instead — do not wait on email.
+359 2 495 0110Anything not covered here, raise it on the call. We would rather answer it before you sign anything.
This is the first thing we settle, in writing and at no cost. It turns on your sector, your size, and increasingly on whose supply chain you sit in. Plenty of organisations are pulled in through a client contract long before the law reaches them directly.
Single-site organisations take four to six weeks. Multi-site administrations, or anything with OT in scope, run eight to twelve. Remediation starts alongside the audit — the critical findings do not wait for the final report.
Yes. We write technical specifications that stay vendor-neutral and hold up if challenged, and we take part in procedures under the Public Procurement Act. Where framework agreements or in-house arrangements are the better route, we will tell you that too.
No. We extend it. We cover the night shift, the specialist tooling and the regulatory reporting; operational ownership stays with you. If there is genuinely no IT capacity to extend, we say so plainly and scope the work around that.
Triage and containment come first, and evidence is preserved before anyone rebuilds anything. While that runs, we draft your early-warning notification so the 24-hour deadline is met with facts instead of guesses, and we brief your management on what can and cannot be said publicly.
Both. Regulatory documentation and correspondence with inspectors is written in Bulgarian; board and group reporting in English. The SOC runs in both languages around the clock.